Behavioral Health Operations Assessments Psychiatric Services Operations Improvement

We use our experience and evidence-based practices to assess and improve key aspects of your behavioral health operations. In turn, we use that information to develop and collaboratively implement the solutions that are right for your psychiatric service line.

Our approach is collaborative, data-driven, and focused on your behavioral health program goals. 

We prepare and present an objective, detailed written report with findings and recommendations. Our team can also help implement recommended changes.

Behavioral Health Operations Assessments to Improve Safety, Quality, Compliance, Profit and Clinical Care

At Schafer Consulting, we use our experience to assess key aspects of your behavioral health operations. In turn, we use that information to develop and collaboratively implement the solutions that are right for your psychiatric service lline mental health and addiction treatment programs.

Our approach is collaborative, data-driven, and focused on your behavioral health program goals. We use both quantitative and qualitative tools, onsite visits, surveys, and relate these to field best practices.

We prepare and present an objective, detailed written report with findings and recommendations. Our team can also help implement recommended changes.

What We Do

Schafer Consulting offers comprehensive operations assessments tailored to the requirements of behavioral health service lines. We also take into account the needs of organizations that provide one or more psychiatric or substance abuse treatment services.

By paying attention to our assessments, you can gain insight into how you can improve the efficiency and quality of services in your practice. We can also help you make smart choices to keep your hospital or medical facility operational.

Psychiatric Service Line Challenges

Each behavioral health organization can face a unique combination of challenges. At Schafer Consulting, you can count on us to assist you in tackling various issues such as the following:

  • High Patient Acuity
  • Financial Losses
  • Increasing Costs
  • Reimbursements
  • Productivity Issues
  • Hospital Competition
  • Regulations
  • Patient Safety Concerns
  • Compliance Issues
  • Emergency Department Boarding Problems
  • Low Patient Satisfaction

Our Assessment Process

Schafer Consulting employs a step-by-step approach to conducting operations assessments. In doing so, we can create solutions that are tailored to your specific needs.

On-Site Assessment and Key Metrics Review

Our company offers operations assessments for hospitals and health systems as well as psychiatric inpatient units, residential treatment centers, and outpatient clinics that provide behavioral health services. We meet with leadership teams, staff members, clinicians, and physicians onsite, and we conduct a detailed review of their key metrics.

We assess all aspects of an organization’s operations and provide a comprehensive report and management action plan (MAP) to guide your organization in enacting improvement measures. Each assessment is fully tailored to the needs of our clients. However, our services may involve several typical elements such as:

  • Comprehensive on-site evaluation of the current services including:
  • Service Access
  • Organization Structure
  • Volumes
  • Patient and Staff Safety
  • Centers for Medicare & Medicaid Services (CMS), Joint Commission, DNV Compliance
  • Payer Mix
  • Program Model and Quality

Management Action Plan (MAP) for Performance Improvement

The Management Action Plan (MAP) is collaboratively developed based on the findings of the Operations Assessment. It prioritizes and sequence activities relative to recommended changes. The MAP summarizes what needs to be done, by whom, and when to make the necessary improvements.